Our technical team is highly trained and certified by all manufacturing companies abroad, providing optimal services to our customers. Our goal is to provide high-quality technical support, quickly, reliably, at reasonable cost.
Technical Support includes:
- Installations of new equipment
- Training in the use/operation of new equipment.
- After sales service (further training where required, provision of supporting material, for optimal use of devices.
- Maintenance of equipment, Troubleshooting Upgrades
- Counselling for dispensaries
- Remote support or phone guidance
- Repairs of surgical instruments
- Phaco handpieces repairs of all brands, with a written 6 months warranty.
- Ultrasonic probe repairs of all brands